Support
We're happy to help. Email contact@privateperiodtracker.com and we'll get back to you.
Common questions
How do I move my data to a new phone?
Go to Settings → Backup & Restore, create an encrypted backup with a passphrase, save it (e.g. to Files or iCloud Drive yourself), then restore it on the new device. You can also import from Apple Health, Clue, or Flo.
I forgot my backup passphrase.
Unfortunately we can't recover it. Backups are encrypted with your passphrase and we never receive it. Keep it somewhere safe (like a password manager).
How do I restore my purchase?
Settings → Lifetime Access → Restore Purchase, signed in with the same Apple ID you bought it with.
The Siri commands don't work.
Siri is off by default. Turn it on in Settings → Siri & Voice. Then say "Log in Hoo-Ha…". Voice in the in-app assistant works separately via the mic button.
Why doesn't the app ask for an account?
By design. Hoo-Ha has no accounts and no servers — your data stays on your device, encrypted.
Is this birth control or medical advice?
No. Hoo-Ha is a wellness tracker only. It does not give medical advice or interpret results, and it is not contraception. Talk to a healthcare provider for medical questions.
Report a bug or request a feature
Email contact@privateperiodtracker.com with your device model and iOS version, and we'll take a look.